Quality
Finnveden Powertrain´s quality policy is based on customer orientation and points the way to a successful future.
Finnveden Powertrain’s operational system is process-oriented throughout the entire chain from customer specifications to customer satisfaction, and is certified in accordance with TS16949.
Quality Policy
We shall be known as a customer focused automotive company. By creating customer added value, we create value for owners, employees and society.
Customer focus
The essence of Finnveden Powertrain´s quality work lies in our understanding of and constant focus on customer needs. Finnveden Powertrain´s customer focus is a measure of the operation´s quality awareness and competitiveness.
Best in Class
Finnveden Powertrain´s work method ensures continuous improvement, thereby creating value for the customer. The goal is to achieve a profitable company with satisfied customers, owners and employees.
What is customer added value and work method Best in Class | What isn´t customer added value and work method Best in Class |
Customer care Re engineering Cost savings proposals Preventive actions Sense of urgency Product and process development Competence development Continuous improvement Effective quality system Elimination of bottlenecks House keeping Implement and continue | Customer claims Waste Efficiency deficiencies Supplier deficiencies Low capability Low delivery precision High inventory Administration failure Decision failure Lack of commitment Flow leakages Reduce och terminate |
Zero Defect Principle
The Zero Defects Principle is the foundation of Finnveden Powertrain´s philosophy.
The principle of Zero Defects is a mental attitude of not accepting faults and continuously striving for a perfect result. It means that every discovery or suspicion of a defect will require an analysis to ensure that the imperfection will never appear again.
Making mistakes is human, yet the human factor must never be an excuse for accepting less than perfect. We are continuously striving for more reliable and effective ways to prevent the occurence of imperfections. Only by never-ending improvement and step-by-step will we get closer to a Zero Defect result.